---
title: "TopUp Care case study - Zeroic"
description: "Zeroic built TopUp Care, a telehealth platform that connected clinicians in Africa with specialists worldwide through eConsults, referrals and chat rooms."
url: https://zeroic.in/topup-care
---

Health · Telehealth

# TopUp Care

Africa's health coordination platform.

6 Hospitals and clinics

100+ Doctors on the platform

4 Countries

The TopUp Care eConsult form: patient details, a specialist to consult and the clinical question

## At a glance

**eConsult**

Anonymous questions to specialists

**eReferral**

Local, regional and international referrals

**Chat rooms**

Case discussion by specialty

## Engagement

Package MVP

## What it did

TopUp Care was built to connect clinicians in Africa with specialists around the world. A doctor could send a clinical question to a network of specialists, with both identities hidden so the answer stayed unbiased, refer a patient on to a specialist, or talk a case through with other doctors in a room for their specialty.

The eConsult dashboard: open, resolved and submitted consults, with each request listed by specialty and status

## What we built

We built the whole platform: the eConsult flow with anonymous question and answer, eReferral, specialty chat rooms and direct messages, separate views for providers and specialists, and a language switcher. Each consult asks for a clear question and at least 50 words of background, so specialists get enough to answer well.

Joining a specialty chat room: family medicine, hematology, OB/GYN, dermatology, endocrinology and oncology

## Where it got to

TopUp Care onboarded six hospitals and clinics across four countries, including Liberia, Ghana and Cape Verde, with over 100 doctors on the platform. It has since wound down, and its founder has gone on to a larger company building clinical AI for hospitals.

Building something similar? See how we approach [telehealth development](https://zeroic.in/telehealth-app-development).

## The people behind this project

Client

Cyprian Kibuka Cyprian Kibuka

Founded TopUp Care and grew it to six hospitals and clinics across four countries.

Zeroic

Khushi Arora Khushi Arora

Built the TopUp Care platform from the ground up - the eConsult flow with anonymous specialist answers, eReferrals and specialty chat rooms.

[Previous · Consumer Pledge to Humanity](https://zeroic.in/pledge-to-humanity) [Next · AI Liya AI](https://zeroic.in/liya-ai)

## Hear from us within 24 hours.

**Khushi** Built TopUp Care

Building a telehealth platform? We built TopUp Care's eConsult, referral and specialist chat platform from scratch. If you're making specialist care easier to reach, tell us what you're building.

Rather talk it through? [Book a 30-minute call](https://zeroic.in/book)

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